Terms and conditions

TRAINING TERMS AND CONDITIONS

DEFINITIONS
We or Company means Gully Howard Technical Limited. Contract means the contract for the provision of Services by the Company to the Client.
You or Client means the persons, firm or company ordering or buying Services from the Company.
Service means the provision of training services by the Company to the Client.
Intellectual Property and Rights means any patents, copyright related rights, trademarks, trade names and domain names, rights in goodwill or to sue for passing off.
Order means the written order sent by the Client for the supply of Services by the Company and includes a training booking form, letters, faxes and emails whether sent by post or electronically.

GENERAL
These terms are in addition to any other terms and conditions agreed between the Company and the Client for the provision of any other services.
The submission of a training booking form constitutes a legally binding contract and must be returned as soon as possible in order to secure the training dates required; this should be a minimum of 4 weeks prior to the course start date.
If the form is returned after the deadline, the course may not go ahead as planned. Booking forms for courses booked within 4 weeks of the course start date must be returned immediately once the date has been agreed verbally.

COURSE TIMINGS
Training courses normally run from 0900-1700 UK time. Timings for inhouse courses are to be arranged prior to the start of the course.

COURSE CONFIRMATION AND MATERIAL
Confirmation of reservations for training courses and any required pre course reading will be forwarded to you on receipt of full payment for the training course otherwise it will be made available on the first day of the course itself.

ACCEPTANCE OF BOOKING
No contract between the Company and Client shall exist until a booking has been accepted in writing by the Company. An acceptance by the Company incorporates the Terms and Conditions and the Client shall be deemed to have accepted the Terms unless the Client notifies the Company in writing of any objections to the Terms within seven days of the date of acceptance. No conditions or terms stipulated in any other communication or document shall amend or exclude any of the terms except insofar as the same is expressly consented in writing by the Company.

FEES
All course fees are to be paid in full at least 14 days before the commencement of the course. VAT will be applied at the applicable rate at the time the course is booked.
In the absence of full payment of course fees, the training may be withdrawn In accordance with the Late Payment of Commercial Debt (Interest) Act 1998, we will be entitled to charge interest at 5% above the Bank of England base rate on all overdue amounts.
Payment by credit card will attract a 2% handling charge.

ISSUE OF DOCUMENTATION
A receipted invoice and relevant course joining instructions will be sent to the Client as quickly as possible on receipt of full payment.

CANCELLATION BY THE CLIENT (MUST BE MADE IN WRITING)

Up to 6 weeks before the start of the course
100% of course fee
6 - 8 weeks before the start of the course
75% of course fee
Cancellation at any other time
30% of course fee

DEFERRAL REQUESTS: Deferrals must be agreed in writing and awarded on a case by case basis.

Deferrals only be made to courses within the same caleandar year.

Deferrals requested within 4 weeks of the course start date are not allowed unless otherwise approved by Training Director.

Deferrals made over 8 weeks of the original start date are free of charge
Any deferrals made within 8 weeks of the original course start date will incur a deferral fee of £190 ex VAT.
Any deferrals made within 5 weeks of the original course start date will incur a deferral fee of £250 ex VAT.

Do note that if you are not able to attend the agreed deferred course for any reason then the original cancellation will apply in accordance with the cancellation fee.

INTELLECTUAL PROPERTY
All intellectual Property Rights in the Services or arising from the Contract shall remain with the Company, unless expressly otherwise agreed in writing by the Company. The reproduction by whatever means, of the Company’s publications or any publication used by the Company in the performance of the Contract is expressly forbidden and the Company will not hesitate to take legal proceedings in respect of any breaches.

If the Services are to be provided by the Company in accordance with a specification submitted by the Client, the Client shall indemnify the Company against all liability, loss, damage, costs and expenses suffered or incurred by the Company in respect of any claim for infringement of any intellectual Property Rights of any other person which results from or arises out of the use of the Client’s specification.

FORCE MAJEURE
The Company shall not be liable to the Client or be deemed to be in breach of Contract by means of any delay in performing or failure to perform any of the Company’s obligations in respect of the Services or the Contract if the delay or failure was due to any cause beyond the Company’s reasonable control.

CHANGES AND CANCELLATION OF EVENTS
The Company reserves the right to revise the costs stated above, not to start the proposed course/s, accept intakes into existing courses and to cancel the course if enrolments do not meet the required minima.