Privacy policy

What is covered in the document:

• Who we are

• How we collect information about you

• What information we collect about you

• Security of your information

• Special category data

• How we use your information and the legal bases for this

• Who we share your data with

• How long we retain your data

• Profiling and automated decision making

• Your rights

• Concerns and complaints

Version 1:

• Who we are

The data controller is Kirsty Thomas

** Experts In Asbestos, Air Monitoring, Material Analysis, Energy Surveying, Stock Condition Surveys, Occupational Hygiene, Quality Management, Business Consultancy, Thermography And Training.

If you have any questions about this Privacy Policy, you can get in contact by writing to:

Kirsty.thomas@ghtechnical.com

• How we collect information about you

There are several ways we may collect information about you. These include:

when you provide it to us by getting in contact (phone/email/web/letter)

when you subscribe to our services or place an order with us

if you are undertaking training via your employer, you employer may share your information with us

when you report a problem with any of our websites or any of its services

We may also collect information about you if you consent to the use of cookies when using our website.

• What information we collect about you

This can include the following: name, address, phone number, email address, job title, company name, company address, , IP address, geographical location of where you accessed our website, information about how you use/interact with our website, information from cookies (if you have consented to their use) and information about your computer or other electronic device (tablet and browser type). For more information on our use of cookies, click here.

• Security of your information

Gully Howard Technical Ltd respects your data and has taken appropriate technical and organisational measures to ensure we have mitigated against such risks as loss or unauthorised access, destruction, use, modification or disclosure of data.

• Special category data

Gully Howard Technical Ltd does not collect special category data as a matter of course. However, individuals may on occasion elect to supply health-related information in relation to delivery of services by Gully Howard Technical Ltd. For example, training delegates may share such information should they require reasonable adjustments on health or disability grounds for the completion of exams and assessments, or where an emergency deferral to an alternative assessments session is necessary. This information is only ever received directly from the studying member, is retained solely for this purpose and is destroyed within ***years from the date this information is submitted.

• How we use your information and the legal bases for this

Your information is used to process your purchases, deliver our services and contact you, as well as to improve the website experience for our users.

When you purchase from us, we may collect the following information: name, phone number, email address, address (If applicable), billing address (If applicable), company name (if applicable), VAT number (if applicable). If you don’t provide this information, you won’t be able to purchase from us or enter into a contract with us. In these instances, we process your personal data because it is necessary for the performance of a contract with you, or in order to take steps at your request to enter into a contract.

When you send us an enquiry or purchase from us, you can opt in to receive marketing communications in relation to our products and services by ticking the relevant boxes. We will then send you the relevant marketing communications until such time that you remove your consent. In these instances, processing is performed on the basis of your consent

• Who we share your data with

Gully Howard Technical Ltd will not disclose your details to third parties for the purpose of receiving communications from those third parties, including relevant business information, unless you specifically opt-in to this type of communication.

Service providers Only when necessary to deliver our services and run our business, we share your information with various providers who will act as data processors. These include:

Telephone and email providers

Payment processing providers

IT service providers

Hosting providers

Payment information

Gully Howard Technical Ltd does not store credit/debit card details nor does it share financial details with any third parties. However, it may (in appropriate circumstances) use certain other companies to provide services to you, such as a credit card processing company or a Direct Debit service. These companies do not retain, share, store or use personal information for any purposes other than to provide this service to Gully Howard Technical Ltd.

Verification requests

Gully Howard Technical Ltd may sometimes receive verification requests of qualification from current or prospective employers, employment agencies, regulators or other third party contacts. Gully Howard Technical Ltd will only confirm your qualification or membership status if a consent form, signed by you, accompanies the request.

Sharing your information for legal reasons

Gully Howard Technical Ltd will share your information when required to do so in order to comply with a common law or statutory obligation. For example, this may include information surrounding criminal acts or threats to public security.

Transfer of your information outside the European Economic Area (EEA)

We will not transfer your personal data to any country outside the EEA.

• How long we retain your data

Purchases: When you purchase from us, for example training, valuations and so on, we retain that information for a period of up to 10 years following the end of the financial year during which you purchased from us. It is our legal obligation to keep these records for tax purposes.

Enquiries: Unless you provide consent for future contact during your enquiry, we will keep your information for as long is required to respond and complete your enquiry, and for a further 12 months, before deleting your information.

Qualifications and assessments:  Qualifications information, including assessment results, may be retained indefinitely for the purposes of verifying your qualifications.

• Profiling and automated decision making

Details on your interactions with Gully Howard Technical Ltd may be used to review the relevance and quality of the products and services we offer. However, we do not undertake any automated profiling or automated decision-making processes.

• Your rights

Subject to certain limitations, you have the right to:

Request a copy of the information we hold about you and be told about its use.

Request that Gully Howard Technical Ltd rectifies or deletes your information, or restricts processing if you have concerns over its accuracy, deletion or fair and lawful use.

Object to the processing of your personal data, based on your particular situation, where this processing is based on the legitimate interests of Gully Howard Technical Ltd, where it involves direct marketing, or where it is completed for research or statistical purposes.

Withdraw consent to the use of your information. All of our non-operational communications contain an unsubscribe link and you can manage your preferences at any time online within the ’preferences’ section of our website.

Receive your personal data in a portable, commonly used, machine-readable format to transfer to another data controller. However, in some circumstances we may be unable to provide you with some or all of your personal data, for example, if it compromises the confidentiality of a third party

• Concerns and complaints

If you have concerns or questions over the collection, storage or processing of your data, you are encouraged in the first instance to contact a member of staff to discuss and resolve any issues. 

Alternatively, you can write directly to the Data Processer, Kirsty Thomas

You also have the right to lodge a complaint with a supervisory authority. In the UK, this is the Information Commissioner’s Office (ICO). Contact details for the ICO are available here.